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Terms and Conditions

Welcome to Harmony Pets! By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully before making a purchase or using our platform.

1. General Information

  • Harmony Pets specializes in selling pet food, supplements, and accessories for dogs and cats.
  • These Terms and Conditions govern your use of our website and services and are subject to the laws of Singapore.

2. Customer Responsibilities

  • By using this website, you agree to follow all applicable laws and regulations established by the Singaporean government.
  • You must provide accurate and truthful information when placing orders.
  • Any misuse of products or violation of these terms may result in account termination or legal action.

3. Payment Terms

  • We accept payments via bank transfers and credit cards
  • Payment must be completed at the time of purchase. Orders will not be processed without successful payment.
  • In case of payment failure, we reserve the right to cancel your order.

4. Shipping and Delivery

  • Orders are delivered within 1 to 7 days after confirmation. Delivery times may vary based on location and availability.
  • If your package arrives damaged, please refer to our Refund and Returns Policy.

5. Warranties and Disclaimers

  • Harmony Pets strives to ensure the accuracy of product descriptions, availability, and pricing. However, we do not guarantee that all information is error-free.
  • Products are provided “as is” without warranties of any kind, either express or implied, unless explicitly stated.

6. Intellectual Property

  • All content on this website, including logos, images, product descriptions, and designs, is the intellectual property of Harmony Pets. Reproduction or misuse without permission is strictly prohibited.

7. Limitation of Liability

  • Harmony Pets is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Account Suspension or Termination

  • Harmony Pets reserves the right to suspend or terminate accounts if users are found abusing orders or violating these Terms and Conditions.

9. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of Singapore.

10. Contact Us

If you have any questions about these Terms and Conditions, please visit our Contact Us page.